
We've Got Your Couriered Parcels Covered Against Loss and Damage.
Send Every Parcel with Confidence
Enjoy peace of mind knowing that your parcel is protected while in transit. PAXI Parcel Insurance helps safeguard the value of your parcel against loss or damage, giving you confidence every time you send something important.
Our PAXI Parcel Insurance Cover
Cover Options
R10 voucher for up to R2,500 cover. R20 voucher for more than R2500 and up to R5,000 cover.
What is not covered?
Loss outside the PAXI network. Mis-declared values or missing proof of purchase. Prohibited items and unsafe packaging Damage from poor packing
How to claim on PAXI Insurance
Insurance works
Gather documents. Till slip, waybill number, voucher number, and your ID Start the claim on PAXI WhatsApp or via the claims line. Share parcel details and proof of Insurance purchase. Wait for verification. On approval, payout goes to the buyer of the insurance.
How Abacus Paxi Parcel Insurance works
For a parcel worth up to R2500, add a R10 parcel insurance voucher. For a parcel worth more than R2,500 and up to R5,000, add a R20 parcel insurance voucher. One parcel insurance voucher per parcel. You can only make one claim per voucher. Coverage applies to loss events in the PAXI network. Activate within 7 days of voucher purchase.
Parcel Insurance
Our PAXI Parcel Insurance protects your parcels couriered nationwide through PEP, PEP Home, and PEP Cell stores, giving you peace of mind against loss or damage during transit.
Pricing and Cover
Parcel Insurance
You pay:
Protects your parcel valued up to:
• One insurance voucher per parcel • You can only make one claim per voucher.
Features

Loss
The benefit covers your parcels if they are lost.

Damage
The benefit covers your parcels if they are damaged.
Why do you need parcel insurance?
- It gives you peace of mind knowing that your goods will be replaced if they are lost or damaged.
- You are financially protected.
Why choose Abacus for PAXI Parcel Insurance?
- It is conveniently available at Pep stores or PAXI points.
- Premiums are affordable and based on the value of your goods.
- It’s simple, clear, and easy to claim.
How do I buy Abacus PAXI Parcel Insurance?
- You can purchase your insurance at the till when sending your parcel at a PEP store or PAXI point.
Who Qualifies?
- South African citizen.
- SA Permanent resident or valid work visa.
- 18 - 64 years old.